Powered by Claude AI · Instagram · Facebook · YouTube

Every DM answered.
In seconds, in your voice.

ReplyDesk reads your Instagram DMs, Messenger chats and YouTube comments, drafts the perfect reply from your business info, and sends it with one tap or fully on autopilot.

Request an invite →▶ Watch the demo
Instagram DMs Facebook Messenger YouTube comments
inbox.smartestdeveloper.tech
SA
sara.stylesActive now
Hi! 😍 Do you ship to Dubai? And is the linen set still in size M?
Hi Sara! Yes, we ship to Dubai in 3–5 days (free over $80) ✈️ The linen set in M is in stock. Want the link?
✦ Replied by ReplyDesk · 4s
Message…
Instagram DM

A customer asks. Claude answers from your facts.

Shipping, sizes, prices, hours: ReplyDesk only uses the business info you give it. No made-up answers.

Approve-first mode

Review, tweak, send. One tap.

Every draft lands in your inbox. Edit if you like, then send. Switch to autopilot when you trust it.

✦ Approvals
⚑ Needs a human
⎋ Channels
☰ Activity
⚙ Settings
3Waiting approval
128Sent today
1.8sAvg. draft time
MessengerOmar K. · just now
Hey, are you open on Sunday? Want to book a table for 6.
SendDiscard
Instagram@lina.m · 2m
Do you have gift cards? 🎁
Yes! Digital gift cards from $25, delivered instantly by email 💜
✓ Sent to Messenger
OK
Omar KhanMessenger
Hey, are you open on Sunday? Want to book a table for 6.
Hi Omar! We're open Sunday 12–11pm 🍽️ Book a table for 6 here: bistro.co/book. See you soon!
Perfect, booked! Thanks 🙏
You're welcome! Enjoy your dinner, Omar 😊
⚡ Autopilot · replied in 2s
Aa
Autopilot mode

Night, weekend, holiday. Always on.

Replies within seconds, keeps the whole conversation's context, and answers in the customer's language.

YouTube comments

Turn comments into community.

ReplyDesk watches new comments on your channel and replies publicly as you, so no question goes unanswered.

5 Linen Outfits for Summer ☀️
JD
@jordan_d1 min ago

Where can I buy the beige set from 2:14? 🔥

SS
@SaraStudiojust now

Thanks Jordan! That's our Linen Lounge set, link is pinned in the description 👆

MP
@mia.p3 min ago

Does it come in petite sizes?

SS
@SaraStudiojust now

Yes! XS–XL including petite 💛

Smart hand-off

Knows when you should answer.

Refunds, complaints, anything sensitive: ReplyDesk stops and flags it for a human instead of guessing.

✦ Approvals
⚑ Needs a human
⎋ Channels
☰ Activity
⚙ Settings
Needs a humanInstagram@noah.r · now
My order arrived damaged, I want a refund 😡
⚑ Paused: matched "refund". AI did not reply.
Needs a humanMessengerAva T. · 6m
Can I speak to a real person about a wholesale order?
⚑ Paused: customer asked for a human.
YouTubeMonthly usage
1,284 of 2,000 AI replies used this month
How it works

Live in 5 minutes.

No code, no browser hacks. ReplyDesk uses the official Meta and YouTube APIs, so your accounts stay safe.

Connect your accounts

Sign in with Facebook to link your Page and Instagram Business account. Sign in with Google for YouTube.

Teach it your business

Paste your services, prices, hours, links and FAQs. Pick a tone. Test it in the built-in chat.

Approve or go autopilot

Start by approving each draft. When you're happy, flip on autopilot and let it run 24/7.

Features

Everything a busy inbox needs.

✦

Claude-quality replies

Natural, on-brand answers that read like your best team member wrote them, in any language.

⎋

One inbox, three platforms

Instagram DMs, Messenger chats and YouTube comments, all in one clean dashboard.

⚑

Human hand-off

Set trigger words like refund or complaint. Those messages wait for you, never for the bot.

↺

Remembers the conversation

Every reply considers the recent thread, so follow-up questions get sensible answers.

◎

No hallucinated prices

Strict guardrails: it only states facts you've provided, and says a human will follow up otherwise.

▦

Usage you control

Clear monthly reply limits per workspace, with live usage on your dashboard.

You're in control

Two modes.
Zero surprises.

Most businesses start with approve-first for a week, then switch to autopilot for the messages it handles perfectly.

✋ Approve first

AI drafts every reply. You read, edit if needed, and send with one tap. Perfect for getting started.

⚡ Autopilot

Replies go out instantly, 24/7. Sensitive messages are still held for a human.

🔒

Built the safe way

  • Official Meta Graph & YouTube Data APIs, with no scraping or browser bots
  • Account tokens encrypted at rest (AES-256-GCM)
  • Every workspace fully isolated from the others
  • Disconnect any channel instantly from your dashboard
  • Your messages are never used to train AI models
Security & compliance

Your accounts stay yours.

Browser extensions that click around Instagram get accounts banned. ReplyDesk is a server-side app using the same official APIs as enterprise help-desks.

Invite only

Ready to never miss a DM again?

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